We apologize for the inconvenience that the issue was not resolved through the help center. If you have additional questions, please contact us according to the guidance below.
How to Contact Creator Center 'Happy'
You can make detailed inquiries through Happy in the Creator Center board.
Access Creator Center board → Click the Happy face icon at the bottom right of the screen → Write and send your inquiry
Frequently Asked Questions
If you have an assigned manager
Please send an inquiry email directly to your manager's contact information, and we will review and respond in order.
If you don't have an assigned manager
Please check if you have conducted a new planning meeting, been assigned a manager, and then requested video upload and review. Class creation proceeds in the following order.
New Planning Meeting
Create Product
If you haven't had a meeting yet, please complete the meeting first, then proceed with class review requests and contract signing through your assigned contact.
When 'Not available in your country' error occurs
This occurs when accessing the English page. Please try accessing through the link below to attempt new member registration or creator application.
When login conflicts occur, such as white screens appearing or being redirected to the home page
This can occur when you have multiple CLASS101 IDs. We recommend using the Chrome browser and trying one of the methods below.
Delete all browser internet cookies and log in again
Open an incognito window (shortcut
Ctrl+Shift+N) and try again
How to properly access Creator Center
Log in to CLASS101 homepage → Subscription Management → Click the [Creator Center] icon at the bottom left
101BOX Partner Guide
If you are a 101BOX partner, please use the dedicated channel below.