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Digital kit download error

How to Download Digital Kit (Materials)

Login > My Page (click profile in top right) > Orders & Shipping menu, set date range to include payment date and click the Download button for the corresponding order item.

Things to Check When Compressed Files Won't Open

Some digital kits (materials) are compressed on Mac, which may cause compatibility issues on Windows or Linux. We recommend using the free compression program below.

[Download Bandizip (Windows/macOS support)]

If the file still won't open after extracting with Bandizip, please check if the same problem occurs on another PC.

Precautions When Using Downloads

  • Files may not open due to corruption, security settings, or other environmental factors.

  • Please use the latest operating system and programs when possible.

Additional Inquiries

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스티븐Edited 2026-05-20 by 스티븐