Once you download digital items like e-books, design files, or Adobe codes, they become non-refundable. Even if you haven't opened them, simply downloading them counts as use.
For orders that show a customer support link instead of a refund option (cohort-based clubs, live, or challenge-type packages), please contact customer support with your refund reason and confirmation to proceed right away. ⚠️ For early bird or purchase-limited classes, repurchasing after a refund may not be available or the price may differ. Items purchased at a same-day promotional price may be charged at a higher price upon repurchase as the discount will no longer apply.